Trust no one! No, that’s an exaggeration. What I meant to say is that very few people within any given company have a full view as to what may or may not be beneficial for every single part of the organization. You may apply that to whomever picks up the phone, to middle management, and occasionally even executives. Keep in mind I’m not talking about every large company here, but there are quite a few that fit the bill. Seldom does the sales person know the burden they may put on accounting, nor does the software developer know how much more difficult they may have just made day-to-day warehouse processing by changing the order entry system.
As a manager or an executive you need to reach deeper into your process if you really want to save you co-workers and administrative staff time and money. I don’t mean just one meeting, I mean continuing education on how they can best meet the needs of your department in a timely and cost effective manner.
You’re wondering: “Jason, you handsome businessman, how do you have such in-depth knowledge about the wrongdoing I commit almost daily?” When we start talking about IT consulting, seldom does purchasing understand exactly what IT is looking for, nor does HR understand the many of the complexities of Java development. They shouldn’t be faulted for this, of course, it’s not their area of expertise.
This applies to you if you’re the Director of Engineering, Development, Support, Peanut Butter Texture. It is your responsibility to either train your purchasing staff to understand the technical nature of that specific job, the difference between C# and VB.net, the reason why Linux experience may be interchangeable with Unix experience, or (here comes the pitch), you can line yourself up with a vendor that knows the difference. If you are losing profitability, or your hiring cycle takes too long, or you find yourself stuck with a freeze the moment you find that perfect candidate (after a 3 month search), it is your fault.
There, I said it. Line yourself up correctly with the non-technical side of your operation, and find some vendors that understand your business, ones that aren’t just trying to “close the deal” with you. By the way, here’s my email address: raleighbdm@apc-services.com.
Jason -Business Development Manager-